Where has the words “customer service” gone? Or better yet, where has positive interaction between strangers gone?
As my daily commute utilizes the Charlotte Transportation System in various forms I have the ability for extreme people watching. The Queen City, as Charlotte, NC is often referred to, is supposedly in the south where people have better manners and raised to a different “southern way.” Maybe it is due to the melting pot of people from all over the country and world that end up in Charlotte, but I haven’t been seeing many manners as of late.
Lack of Manners
- Women is running for the bus, everyone on the bus stares at her and doesn’t say anything to the bus driver.
- Doors not being held
- Long stream of swearing in front of children of all ages
Are We That Busy, Not to Care?
Has our cultural lead us to this fail of public concern, feelings for our neighbors and lack of goodwill? As a society there are moments that we succeed, beyond our goals and hopes, we give instead of taking and think about those around us. Those moments are rare but how do we encourage kindness to be more common, to be the way to react instead of a rare moment?
How is this okay with everyone, do they just have so many other things on their plate not to care?


